FAQ / POLICY
Q. Do you offer delivery?
We currently will only offer delivery with any treat table set up at an additional charge. The price will vary depending on how far the delivery is. We are located in Summerville,SC.
Q. Can you customize my order?
Of course you can. You are able to select your colors, type of chocolate(white, dark, or milk), decorations and size of order. Every item we offer can be customized.
Q. How do we transport our order after pickup?
Place on a flat surface in your vehicle. Avoid direct sunlight and put A/C on in your vehicle. This will prevent your chocolate from melting on a hot day.
Q. How long will strawberries last?
Once you pick up your strawberries they can last 2-3 days when refrigerated. We recommend you consume berries within 24 hrs.
Q.What coloring do you use for your chocolate?
We only use the Colour Mill brand to color our chocolate. We offer all the colors.
Q. How many strawberries will i get on a tower?
The small will get about 2 dozen, medium 3 dozen and large 4 dozen of berries. Depending on the size of berries you may get more but never less.
POLICY
ALL ORDERS UNDER $150 MUST PAY IN FULL. ORDERS OVER $150 CAN PAY A 50% RETAINER FEE. YOU WILL BE GIVEN 24 HOURS TO PAY INVOICE BEFORE IT IS CANCELLED. A NON REFUNDABLE RETAINER FEE IS REQUIRED TO CONFIRM YOUR ORDER. REMAINING BALANCE IS DUE 1 WEEK BEFORE PICK-UP.
There is an 6% sales tax added to all orders.
PICK UP ONLY (Summerville,SC)-UNLESS OTHER ARRANGEMENTS ARE MADE Order will be inspected before leaving. We are no longer responsible for item after pick up.
If you fail to pick up order on designated time you will be given an 30 minute grace period. Your order can be discarded if you do not communicate with us. You will need to reorder and pay again. We will not save your product for the following day.
Treat your Desire is not responsible for any damages on your order after pick up. All orders are given in prefect condition and its your responsibilty to transport and care for your order. No refunds will be given after pick up. If you need to cancel your order, please inform us at least 1 week ahead of your scheduled pick up time. There will be a 1x reorder date without an additional retainer fee needed.
By paying the retainer fee you agree to all terms.
There is an 6% sales tax added to all orders.
PICK UP ONLY (Summerville,SC)-UNLESS OTHER ARRANGEMENTS ARE MADE Order will be inspected before leaving. We are no longer responsible for item after pick up.
If you fail to pick up order on designated time you will be given an 30 minute grace period. Your order can be discarded if you do not communicate with us. You will need to reorder and pay again. We will not save your product for the following day.
Treat your Desire is not responsible for any damages on your order after pick up. All orders are given in prefect condition and its your responsibilty to transport and care for your order. No refunds will be given after pick up. If you need to cancel your order, please inform us at least 1 week ahead of your scheduled pick up time. There will be a 1x reorder date without an additional retainer fee needed.
By paying the retainer fee you agree to all terms.